To reset your password:
Step 1. On the sign in/sign up page select the option which says, ‘Forgot your password’, you will then be sent to another page and prompted to enter the email address which is already on the system.
Step 2. Enter the email address and press send. A message will come up saying that a link has been sent to the suggested email to reset the password.
Step 3. Information should be updated by email and then a user will be able to log in with same old email but the new password.
Step 3.1. There is also an option to resend the email if you haven’t received it.